Supervised Contact Services
About us
Tracey Mann, Paula Dowling, Co-Founders
aDapt Family Solutions Limited is a privately run company that has been operating since 2009 providing services and supporting families within the community with supervised contact services.
We work alongside family lawyers, social workers, and other professionals who represent families and children before the Family Court. We welcome clients that are referred by the Court, or Oranga Tamariki for Court funded visits as well as private clients.
Our team of professionals have the experience, skill and qualifications necessary to provide a safe, friendly and supportive environment in which parents, guardians and other whanau can enjoy quality child-focused time with their children.
Our beliefs and values
Vision
Our vision, for Aotearoa, New Zealand is for every child to be nurtured and cared for so that they may flourish to reach their full potential, that they may enjoy a healthy, loving, happy family life, and that children and families will prosper and go on to perpetuate this legacy for generations to come.
Our mission and guiding principles
Our mission and guiding principles are shaped by our vision for a better future for Aotearoa, New Zealand, for our whanau, our tamariki, and the people of this land.
We want:
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Tamariki to be nurtured, loved, and supported to become all they can be
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Vulnerable children and families to have access to quality services
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Families that are free from abuse and violence
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Whanau supported to recover from adversity and to strengthen outcomes for the greater good of Tamariki
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aDapt to share a journey supporting families regardless of race, culture, religion, gender, or sexual orientation
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aDapt to provide a service built on trust, dignity, and respect
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aDapt to provide a service that is measurable and accountable
We are committed to the children and families we support.
Working alongside families
Working collaboratively with families, and providing flexible supervised contact solutions is our goal. Whether you have been referred by an agency or have an independent family plan where supervised contact services is required, we can help.
Our supervisors come from a wide range of backgrounds and have experience and expertise working alongside families.
Supervised Contact
aDapt Family Solutions have been operating for 15 years supporting families in our community. We are an approved agency for Ministry of Justice, and Oranga Tamariki, we currently hold a Level 2 Accreditation with Te Kāhui Kāhu. The Te Kāhui Kāhu accreditation provides a regular process of assessment and standards that our organisation must meet in order to provide quality, safe, services within the social services industry - it's like a Warrant of Fitness check for social service providers.
Our goal is to provide an independent, specialised children’s contact service which is tailored to the needs of the families we support. The safety and wellbeing of the child is our highest priority and governs our decision making. Our team members are assessed, have been Police vetted, and been reference checked. They must complete inhouse training and external training.
Community Based Supervision
Supervision in the family home
Supervision at a child-friendly location
Child-focused and age-appropriate activities for Children of all ages
Centre Based Supervision
We can offer centre-based supervision at our rooms in Northcote
Easy parking
Indoor outdoor flow
Crafts, toys, and activities
Video Call Supervision
All you need is the internet, activate from a laptop, computer, tablet, or smart phone
Easy instructions, we send you the link, no software to download, easy to use
Teens and older
Children
We are able to offer solutions
for all ages and
take into consideration activities appropriate to their age
Supervised Contact and how it works
aDapt offer a number of solutions to suit our clients circumstances. This includes community based supervised contact, centre-based, and via video calls for those families that need it. We also offer transition services (change-over from one parent to another).
There is flexibility in the activities and venues for supervised contact and we welcome your questions.
The parties involved will have an intake assessment via a phone call and this is an opportunity to learn about the services offered, ask questions, and understand the steps to getting started. You will receive a written agreement to sign and return. A Supervisor will then be assigned to the case, and will contact all parties and discuss when, where, and how. Our aim is to guide you through this process and make it as easy as possible.
The Supervisor will organise a meet and greet with the children prior to the visit, and will discuss any special needs for the children.
About our Supervisors
All our Supervisors are Police checked and vetted. Our supervisors come from a wide range of ethnicities and backgrounds, and have qualifications and experience in a range of subjects including; child-care, Psychology, Social Work, Community Health, Youth Work, teaching, nursing, and more. Training includes both internal and external learning. Our Supervisors are friendly and supportive and will guide you through the process of supervised contact for the best outcomes possible.
Information for Professionals
Often there are cases that have a high level of complexity, in some cases we are able to customise supervision to accommodate many of the challenges that come with complex cases. If you are a Lawyer, social worker, or other professional, and seeking services for a client, give us a call and we can discuss what is needed.
021 318 139 or 021 318 879
Your questions:
What happens once I start supervised contact?
The Supervisor will be in touch to organise dates and times and activities. This will be communicated in writing so you have all the details you need. The Supervisor will discuss; where, when, and who will be involved in the visit and you will be able to provide some ideas on activities for the children.
Can I bring along another family member?
In most cases the visits are designed to be specifically between you and the children, however, you can request via your Lawyer, that other family members can attend the visit. If all parties are in agreement, then you may be able to bring along another family member.
Can I have my visit at home?
To have visits at home this must be approved by the Court, or discussed between Lawyers and parties and if everyone is in agreement we may be able to offer home visits. It will also depend on where the home is located, travel, and other factors that we can discuss.
Will there be a Court Report provided?
Yes, a report is generated. This report is sent directly to the Court, no other party is permitted to have a copy prior to the Court reviewing the report, the Court will at their discretion release this to parties upon request.
Get in touch with aDapt Family Solutions
021318139 - Tracey Mann
021318879 - Paula Dowling